What we do
In business, your reputation is everything.
The ability to successfully manage a crisis can be the difference to it being destroyed in an instant or protected to fight another day.
PHA Media is a market leader in Crisis and Reputation Management, harbouring the ability to provide game-changing advice whilst under-fire, and possessing the contacts and know-how to execute plans.
Led by Chairman Phil Hall, its team comprises former journalists who have worked at the highest levels within national newspapers, political consultants who have advised government ministers, and seasoned PR professionals and social media experts.
We have acted for sovereign states, FTSE100 corporations, high-net worth individuals and major brands.
If you are experiencing a crisis now or require assistance in planning to deal with one you believe will strike in the future, please get in touch now:
For a strictly private and confidential discussion contact our crisis team directly on 0207 0251 353 or use the form below.
Get in touch
We have expertise in
Crises come in many forms. Handling them requires ability, strategic thinking and calm authority.
PHA Media is one of the UK’s leading crisis management PR agencies, boasting unrivalled experience in dealing with all types of crisis situations including: consumer issues; data breaches, litigation, company restructuring, corporate crisis issues, employee disputes and tribunals, criminal proceedings, regulatory issues, safety breaches, major planning disputes, and government/political situations.
We help formulate and execute crisis plans, engage with stakeholders and communicate messages effectively in order to stave off or minimise threats.
Our crisis team does not operate in a PR bubble. As well as its unrivalled media contacts book, it prides itself on keeping its finger on the pulse of public opinion.
The act of entering a potential business partner’s name into Google is the first step of due diligence – chances are it’s been done before you even turn up to the meeting.
A quick Google search can make or break a business deal.
PHA Media is skilled in the art of repairing and managing reputations for corporates and individuals.
On-going issues, if not dealt with effectively, can destroy brands and companies, particularly in the age of the internet. A quick Google search can make or break a business deal. One negative story can quickly spread around the internet while misleading blogs, social media activity and videos can plague businesses for years if not dealt with effectively.
Our work involves planning and implementing multi-channel strategies, implement and executed with impact to help defend, maintain and then improve the public image of the clients we work with.
Crisis Communications Planning
Planning an effective response to crises looming large on the horizon is a vital investment in time.
Receiving trusted PR advice in the build-up to scenarios which can develop will help not only assess but deal with any pending impact.
How the media perceives a company can be influenced from the very first phone call it makes to its media team or chief executive.
PHA Media is skilled in advising companies on how to plan for crises in advance, drawing up these plans and then implementing them when needed.
This includes risk assessment and analysis, preparing statements and spokesmen, and giving expert overview in how the company will be perceived.
Crisis Media Training
When a crisis strikes, it is the media performance of the CEO or senior directors which will be most heavily scrutinised.
Showing calm leadership in front of the cameras, in an interview or when meeting the press pack is vital.
The ability to deal with the media, to effectively deliver messages when under fire, can directly impact on a company’s value and longevity.
PHA Media operates one of the most effective media training programmes in the country, using seasoned broadcast journalists, former tabloid and broadsheet reporters and editors, in order to give the most impactful training.
Our half or full-day sessions have helped train leaders in listed companies, international brands and growing businesses, in dealing with the toughest media in the world.
Our Case Studies
Reputation management and crisis PR FAQs
Who we work with
Qatar World Cup 2022...
Criminal Bar Associa...
PHA has a unique understanding of the media industry and its operations. Phil Hall and his team have worked closely with us on a number of occasions to devise a complementary PR and legal strategy to stop or prevent the spread of damaging allegations, or private and confidential information, in the press and on the web. They are true experts. They tell clients what they need to hear rather than what they want to hear.
Lawyers don’t advise clients in a vacuum. They have to consider the media interests that may impact on their clients at all times. PHA Media are the ideal agency for lawyers looking to partner with a public relations agency to add value to the service they offer their clients. PHA Media understand the needs of lawyers and their clients better than anyone and have experience of dealing with communication issues at every stage of the legal process.