Crisis Management & Reputation PR

  • Leading London Crisis PR Agency | PHA Media
  • Expert crisis media training | PHA Media
  • Turn a crisis into an opportunity | PHA Media
  • Online reputation management | PHA Media

We have expertise in

Corporate crisis PR management

We are experts at advising and executing media strategies for companies faced with a PR crisis.

Burying your head in the sand never works. A fast, proactive response to the media regains the upper ground.

Our unique contacts book ensures that the most influential journalist, trickiest editor, reporter with an axe to grind, television producer with an agenda, website owner, and influential blogger can be contacted day or night. They will always take our call and take note. They know we know the business better than they do.

Crisis prevention for individuals

The media can strike at any time, with very little warning. For high profile, high net worth individuals damaging media coverage can destroy business credentials, wipe out lucrative television offers or annihilate sponsorship deals. Media intrusion can also have devastating effects on family and friends.

Seeking the guidance of PHA Media as soon as crisis is detected will massively affect the outcome. Never more so than now, with online content staying around for as long as you are. With a fast, aggressive PR strategy and strong reputation management it is often possible to quash a story before it hits the headlines or dilute its effect significantly.

PR for legal cases

PHA Media has a formidable reputation as the pre-eminent PR agency for crisis management around legal cases.

We provide a holistic solution, forging strong links with leading law firms and complementing their activity.

We have experience working as part of an integrated team advising clients before, during and after a legal case or dispute, providing 24/7 support, attending court and out of hours meetings whenever needed.
Our access to senior Editors means we have the power to influence the tone and content of reporting, ensuring that our clients are treated fairly.

Phil Hall is a renowned industry specialist and well known to many leading law firms, with whom he has worked on; injunctions, privacy matters, high profile divorces and industrial proceedings.

Rebuilding a reputation following a crisis

We take the earliest opportunity to get on the front foot following a crisis and ensure that your company brand or personal profile emerges stronger.

The media attention surrounding a PR crisis presents an opportunity in the aftermath; awareness is raised and we use our trusted journalistic contacts to deliver a positive vision for the future through the media.

PHA Media has expert account teams who come in when a crisis is over, to work closely with you and move the narrative on by creating a long term, positive PR strategy.


Ministry of Sound

Ministry of Sound has been synonymous with London nightlife for decades and, when its future was jeopardised, called in PHA Media, to harness public goodwil

Qatar World Cup 2022

Qatar World Cup 2022

The bid committee for the Qatar 2022 football World Cup hired PHA Media for reputation management, when initially faced with adverse publicity in 2011

Milan Mandaric

Milan Mandaric

Milan Mandaric, entrepreneur and football club chairman, saw his personal reputation come under threat and was bombarded by unwanted media attention

Statues Of Justice

Criminal Bar Association

The Government’s proposed cuts to Legal Aid jeopardised the livelihoods of all criminal barristers operating in that area.

Who we work with

  • Milan Mandaric
    Milan Mandaric
  • Ministry of Sound
    Ministry of Sound
  • Qatar 2022
    Qatar World Cup 2022...
  • Criminal Bar Association
    Criminal Bar Associa...


PHA has a unique understanding of the media industry and its operations. Phil Hall and his team have worked closely with us on a number of occasions to devise a complementary PR and legal strategy to stop or prevent the spread of damaging allegations, or private and confidential information, in the press and on the web. They are true experts. They tell clients what they need to hear rather than what they want to hear.

Chris Hutchings, Partner, Hamlins, LLP

Lawyers don’t advise clients in a vacuum. They have to consider the media interests that may impact on their clients at all times. PHA Media are the ideal agency for lawyers looking to partner with a public relations agency to add value to the service they offer their clients. PHA Media understand the needs of lawyers and their clients better than anyone and have experience of dealing with communication issues at every stage of the legal process.

Magnus Boyd, Partner, PSB Law

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